Privacy Policy

Last Updated: December 17, 2024

Introduction

Welcome to XBIDX.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DSP platform and services.

Information We Collect

Information You Provide

  • Account Information: Name, email address, company details, and contact information
  • Business Information: Campaign data, advertising preferences, and billing information
  • Communications: Information you provide when contacting our support team

Automatically Collected Information

  • Usage Data: Information about how you interact with our platform
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our DSP platform services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and provide customer support
  • Analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly agree to share information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt-out of marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@xbidx.ai

Cookies Policy

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze platform performance and usage patterns
  • Provide personalized content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: